FAQ
ct 99 FAQ — Deposit, Withdrawal and Betting
Whether you are new to ct 99 or an experienced player — this page brings together clear, detailed answers to the questions that come up most often about deposit methods, the withdrawal process, cricket betting, VIP cashback and the mobile app. If you cannot find the answer you need, contact us via 24/7 live chat.
Table of Contents
Depositing Money
ct 99 currently supports deposits via bKash, Nagad, Rocket, Upay and bank transfer. Bank transfers are accepted from major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank and BRAC Bank. All methods are secure and fast. You can deposit at ct 99 Casino and start playing right away.
The minimum deposit at ct 99 is ৳200 across all methods — whether via bKash or bank transfer, the same rule applies. A deposit of ৳200 is enough to start playing slots, live casino or sports betting, and also makes you eligible for the welcome bonus.
After logging in to ct 99, go to the deposit page and select bKash. Complete the bKash payment to the specified number and submit the transaction ID. Your balance is usually updated within a few minutes. If you have any issues, get help directly via live chat. Log in to your account on the ct 99 Login page.
ct 99 does not charge any separate processing fee on deposits. However, your mobile banking or bank provider may apply their own transaction charges as per their terms. ct 99 has no hidden charges of its own.
Yes. Your first deposit at ct 99 earns a 100% bonus up to ৳10,000. For example, depositing ৳1,000 gives a bonus of ৳1,000, bringing your total balance to ৳2,000 — however, to withdraw the bonus funds you must complete wagering of ৳1,000 × 25 = ৳25,000. Read the full rules on the terms and conditions page.
Cricket and Sports Betting
Yes. ct 99 offers betting on all major cricket events — BPL, IPL, T20 World Cup and Bangladesh Tigers international matches. You can place bets both before the match starts and while it is in progress. For more on cricket betting, see the cricket betting guide.
If a match is abandoned due to rain or any other reason, bets are generally voided and the stake is refunded. However, rules may vary depending on the specific market and match type offered. Settlement rules are detailed in the ct 99 sports betting section.
The most popular cricket markets at ct 99 are: Match Winner, Toss Winner, Top Run Scorer, First Wicket to Fall, Total Runs in a Specific Over, Innings Runs Over/Under and multi-bets. These markets attract the most bets in T20 format.
Yes, ct 99 offers in-play or live betting. While a match is in progress, odds shift with the changing situation and new bets can be placed. The option to bet in real time — during the batting powerplay or in the final overs — is very popular among bettors.
The Cricket Fever bonus can be claimed once per weekend. It gives a 40% bonus on deposits for betting on cricket events, up to ৳5,000, with a minimum deposit of ৳200. Example: depositing ৳2,000 gives a bonus of ৳800, with wagering of ৳800 × 18 = ৳14,400.
How to Withdraw Money
ct 99 generally processes withdrawals within 1 hour. Requests to bKash, Nagad, Rocket or Upay are sent out promptly. The same timeframe applies to bank transfers as well. There may be slight delays at night or in exceptional circumstances.
A "pending" status means the ct 99 team is reviewing your request. It is usually approved within 1 hour. If it stays pending for a long time, contact support via live chat or email. Having your account verification complete speeds up the process.
Yes. For security, ct 99 only allows withdrawals to a bKash, Nagad, Rocket, Upay or bank account registered in your own name. Withdrawals to third-party accounts are not permitted. This is in place to prevent fraud and to keep your funds secure.
The minimum withdrawal at ct 99 is ৳500. The same rule applies across all methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests cannot be made if your balance is below ৳500.
To withdraw winnings from a bonus, the wagering requirement must be met. For the welcome bonus, you can withdraw after wagering the bonus amount 25 times. Example: for a ৳1,000 bonus, you must complete ৳1,000 × 25 = ৳25,000 in wagering. Full terms are available in the terms and conditions.
VIP Benefits
ct 99 has four VIP levels: Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each level — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold and 0.8% at Platinum. Find out more on the ct 99 VIP page.
Weekly cashback is a fixed percentage of your net loss for that week (total losses minus total winnings). Example: as a Gold member, if your net loss for the week is ৳20,000, you receive ৳20,000 × 0.6% = ৳120 in cashback. It is added to your account automatically.
Higher VIP levels bring a higher cashback rate along with special offers, exclusive promotions and faster withdrawal processing. Platinum members receive the most benefits at ct 99. Reaching a higher level also comes with dedicated support and personalised offers.
You move up to higher VIP levels by playing games and placing bets regularly at ct 99. The more active you are and the more consistently you deposit, the faster you reach the next level. The level changes once a specific turnover threshold is reached.
ct 99 VIP cashback is added to your account balance at the end of the week. Specific terms and conditions apply to how cashback can be used. For details, see the responsible gaming and promotions pages or ask via live chat.
Mobile Use
Both the Android (APK) and iOS versions of the ct 99 app are available through official channels. See the ct 99 App page for full details. Downloading the app from third-party sources is not recommended — there may be security risks.
If the page loads slowly, first clear your browser or app cache and cookies. On Android, go to Settings → Apps → Browser → Storage → Clear Cache. On iOS, clear History and Website Data from Safari Settings. If the issue persists, check your internet connection.
ct 99 runs smoothly on Android 7.0 or above and iOS 12 or above. It can be played on any modern smartphone or tablet via browser or app. A 3G or faster internet connection is recommended for a good experience.
If the connection drops, the ongoing round or bet is saved on the server. Once you reconnect, the game can be resumed and the round result will be settled automatically. In slot games, if a spin has completed, the result will be reflected in your account. If you are unsure, let live chat know.
Yes. ct 99 live casino games — baccarat, roulette, Teen Patti and all table games — work fully on mobile. Games from Evolution, Pragmatic Play Live and Ezugi are mobile-optimised, so the experience is good even on a smaller screen. A stable internet connection keeps the video stream smooth.
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